Doctor's Appointment
Well, we finally experienced going to the doctor in Moscow. It's never the same in another country as it is going to a doctor in Canada, so I was ready for the adventure.
Just for the story's sake, I will give you a brief history of why we went in the first place. Craig was nauseous and dizzy one day and wanted to know why. I had been having chest pain for a week and wanted to rule out anything serious.
Monday morning, Craig called the European Medical Centre (EMC) and we both were given appointments that same day with two different doctors. An embassy driver drove us to the centre and through the reception desk we were guided to the 2nd and 4th floor. It's a very modern looking building, clean and organized looking. That was nice to see!
We each filled out the necessary paperwork, signing our lives away (it was in Russian and English) regarding all the policies and payment, etc. One interesting thing they asked for is a password so that if they call me, I have to give that password so they know they are talking to the patient. After filling out the paperwork I was told to go to room 216. The door was closed, so I knocked and walked in to an empty exam room. My mistake was closing the door behind me. About 5 minutes later, the doctor walks in with another woman! I learned later that if the door is open, there is someone waiting in there for him. So, I was told to wait outside for a minute and I think it was literally 1 minute before the other lady was done and I was brought back into the office with the doctor. He was a young, serious man. He spoke English, but with a VERY heavy accent. He asked me what was wrong, I told him the story and he did his thing including taking my blood pressure and listening to my breathing through the stethoscope. After the exam, he said he didn't think it was anything to be concerned about - just strain on the cartilage (I think that's what he said), but to rule anything serious out, he wanted to take a chest x-ray and EKG. I said "right now?", he said, yes, "immediately".
It was all very efficient. His assistant escorted us (because at this point, Craig was done his exam by his doctor - he's fine :) ) directly to the radiology area not far away. I waited about 3 minutes and then they brought me in for the x-ray. The Radiologist and assistant did not speak English, but really, how much do they need to say? I followed their motions of what to do! The other assistant came back right away and escorted me to where I would have the EKG (which was the "emergency" area). I'm hooked up to the machine, the report prints out right there and then I head back to the doctor's office. Within a couple of minutes, he is there (he has to get the EKG printout) and we go back into his office. He tells me that everything on the x-rays looks very normal and same with the EKG. Yay! For each procedure, they give you two pieces of paper with the procedure and the cost. You take these pieces of paper (one copy is mine, one goes to the cashier) to the KASSA (payment booth). Each of our visits cost about the same (although I had a lot more done) - RUB25000 (ish) each - which is the equivalent of $500 Canadian. So, after about 1 hour total being at the Centre, $1000. Being Canadian, I had no idea what it was going to cost, but Craig called it bang on! We will get reimbursed for this cost, but we pay it up front at the time the service is provided.
So, I was very impressed with the service we received and the sheer speed with which my x-ray and EKG were performed! Back in Canada, those tests, the results and a 2nd doctor appointment would have taken months to accomplish and here it was done all within an hour! Amazing. I guess that's the difference when you are paying directly for the care. It was a really positive experience that put me at ease. In an emergency situation, who knows. Although, a Canadian just told me yesterday about her experience being poisoned by some water that sat for a very long time and how she could have died if not for the very swift medical care she received. Good to know!
The next day, I received a text on my phone saying the x-ray report was ready! Fast!
No pictures... guess I could have taken some, but I didn't even think of it!